Privacy Policy

1. About Us

Porlob Technologies provides digital technology and business transformation services including but not limited to:

• Web Application Development
• Mobile Application Development
• Software Development
• SaaS Product Development
• UI/UX Design
• Cloud Solutions
• API Integrations
• Social Media Management Tools
• Facebook & Instagram Post Scheduling and Content Management
• Digital Transformation Consulting
• Custom Enterprise Software Solutions

2. Information We Collect

A. Personal Information

• Full Name
• Email Address
• Phone Number
• Company Name
• Project Details
• Billing Information

B. Technical Information

• IP Address
• Browser Type
• Device Information
• Operating System
• Usage Data
• Cookies and Tracking Data

C. Social Media Data (Facebook & Instagram Scheduling Service)

When you connect your Facebook or Instagram account through Meta APIs, we may access:

• Public profile information
• Page name and Page ID
• Instagram Business Account ID
• Access tokens
• Post content created for scheduling
• Media files (images/videos) uploaded by you
• Post scheduling metadata

3. How We Use Your Information

• Provide and maintain our services
• Develop and manage web/mobile applications
• Schedule and publish social media posts via Meta APIs
• Improve our platform functionality
• Communicate with you
• Send service-related notifications
• Provide customer support
• Ensure security and prevent fraud
• Comply with legal obligations

4. Facebook & Instagram Management (Meta API Use)

Our platform integrates with Meta APIs to provide social media management features for Facebook Pages and Instagram Business Accounts.

Features We Provide

• Connect Facebook Pages and Instagram Business Accounts
• Create, schedule, edit, and publish posts
• Manage post content and media
• View and manage comments on posts
• Respond to comments directly from our platform
• View and respond to Direct Messages (DMs)
• Automate publishing workflows

Data Accessed Through Meta APIs

• Public profile information
• Page name, Page ID, and Instagram Business Account ID
• Post content and engagement data (likes, comments count)
• Comments on posts
• Direct Messages sent to connected Pages/Accounts
• Access tokens required for authorized API communication

All Meta data is processed strictly in accordance with:

• Meta Platform Terms
• Meta Developer Policies
• Facebook & Instagram API Policies

Users may disconnect their Facebook or Instagram accounts at any time through their Facebook settings. Upon disconnection, access tokens are revoked and future data access stops immediately.

5. Data Sharing and Disclosure

We do NOT sell, rent, or trade personal data.

• Cloud hosting providers
• Payment gateways (if applicable)
• Third-party API providers (e.g., Meta APIs)
• Legal authorities if required by law

6. Data Storage & Security

• Encrypted data transmission (HTTPS/SSL)
• Secure cloud hosting
• Access control restrictions
• Token-based authentication for APIs
• Regular system monitoring

However, no system is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your data only as long as necessary to provide services, fulfill legal obligations, resolve disputes, and enforce agreements.

8. Your Rights

• Access your personal data
• Correct inaccurate information
• Request deletion
• Withdraw consent
• Object to processing
• Request data portability

To exercise these rights, contact us at:

info@porlob.com

9. Cookies Policy

We use cookies to improve website functionality, analyze traffic, and enhance user experience. You may disable cookies through your browser settings.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

11. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from children.

12. International Data Transfers

If you access our services from outside India, your data may be transferred and processed in India or other countries where our service providers operate.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

14. Contact Us